Two years back a huge storm on Dynamics thrashed the CRM world. In 2016 The Dynamics 365 was set out in the market making much buzz about its features and different other aspects. Thus the companies who were the users of Dynamics CRM were in huge trouble, some changed their CRMs while others got much impatient about it. Now the big question that arises is that is it a wise decision to change or even switch to Dynamic 365? Let’s take a close view of it!