Frequently Asked Question

Answers that might help you

Every organization demands their applications to be sold effectively to the widest possible market. In order to pave the way for the same sometimes an organization need to switch its platform i.e. a client working on CRM software like Goldmine, Sage CRM and Salesforce wishes to migrate to Microsoft Dynamics CRM and owing to the client requirements XRM Labs performs this data migration.


1.What benefits your services provide?

Quality business with XRM Labs will provide you with following benefits :

Confidential client details- We do not leak or share with anyone our client's confidential data. Cost Benefits- 60% of the your investment will return to you as savings. Outstanding results- We provide you with world class services yielding better investment return.

2.How much investment is required?

Our costs vary depending largely on skills, the amount of time period required, and nature of project.

3.What quality of people you recruit?

Our team is full of experts in various domains. Our team consists of the following bunch of experts :

  • Various Graduate /post Graduate level engineers who communicate effectively.
  • Experts with multi-levels and multi-industry experience.
  • People with high experience in offshore projects with US/European Clients.
  • Project leads with quality global technological insights given to spending 2+ yrs in US/Europe.
  • Industry certified professionals usually in Microsoft or Java domain i.e. (MCSE, MCP, Sun Certified).

4.What are the reasons for such low cost of services?

We are an Indian Software development company and therefore for UK/US clients, rate seems low due to relatively lower value of Indian currency.

5.What type of payment model you adopt?

We work for fixed price projects or hourly rates. We also offer a monthly rate for clients who are committed to a long term business deal with us.

6. How confidential are you?

We sign the confidentiality agreement and NDAs with our clients and we ensure you that our employees remain adhered to confidentiality values of the company. We also have provisions for isolated cells for sensitive projects which are secluded from any public network. All kinds of CD -Writers and internet uploads larger than thresholds also need authorization.

7. How do you assure your project quality?

We have diligent and enthusiastic developers who write excellent, error-free codes with the least algorithm complexities, which produces well desired output. Our QA and testing team are experts in their domain and deliver refined products to clients by properly utilizing Black Box Testing, White Box Testing, Regression Testing, and alpha and beta testing mechanisms. We keep quality under tight control by reviewing codes periodically and making use of design walk-throughs. We also adopt a very methodological approach in project management, and our projects are always delivered before the deadline

8. Why XRM? Why not companies having bigger brand name?

Brand name MNCs are usually concerned with their top clients, so they won't pay much attention to your project as much as their top clients’ projects. They would either put your project on hold or assign it to entry level trainees. So why should you leave your critical project in the hands of such novices? As XRM Labs is concerned, we respect all of our clients and are very dedicated to their service. Also, we assign the projects to our expert developers who guarantee value-based and time-based delivery. To help your business succeed, we carefully operate your project to deliver an error free product when finished.

9. How can you keep us informed about the progress?

We send our clients periodical project status reports using predetermined update schedules (i.e. emails, teleconferences, or live chats.)

10. Would you mind doing pilot projects?

We love to do pilot projects for our clients because they strengthen trust and proves our quality of work. Our pilot projects are either the first sub system of a major project or an independent project, and the project duration is about 2-4 weeks. We treat pilot projects very seriously, and we undertake it with the same zeal and enthusiasm as a real project.

Interested in our services? Still not sure about project details? get a quote