welcome to XRM blog

Keep in touch with latest CRM/ERP articles

To remain competitive your organisation must be efficient across the business process spectrum. To do so you need to take sound decisions based on a balance between the cost and risk. To do so you will be heavily dependent on your content management in itself needs...

image
Blog

Top 5 benefits of using DYNAMICS CRM for your business

By Abhay Choudhary on 9/21/2016

Microsoft Dynamics CRM is a quick, adaptable and reliable CRM solution that helps manage client data across various functions such as Marketing, Sales and Service. Microsoft Dynamics CRM is an extraordinary alternative for businesses organizations that need a highly configured or customized CRM solution. Microsoft Dynamics CRM is perfect for organizations, small or large, that need straightforward, “out of the box” functionality. Microsoft Dynamics CRM enables better pipeline management, which means you can more accurately predict manufacturing and production requirements.

Here are 5 “out of the box” benefits that Microsoft Dynamics CRM will typically deliver to a business soon after implementation:

1.   INTEGRATION WITH MICROSOFT OFFICE AND OFFICE OUTLOOK

Microsoft Dynamics CRM easily integrates with tools like Microsoft Word, Excel and Office Outlook. With the framework and user friendly interface, employees can efficiently pull information and gain quick access to the data they require. Moreover it has an Outlook Client App using which you can access all CRM data right in your inbox.

2.   ADJUSTABLE DASHBOARD

The dashboards highlight job functions and each client’s preferences providing a real-time, overall perspective of business areas from lead generation, pre-sale to client service. Clients can also customize dashboards depending on the functionality that is required for them.

3.   INFORMATION STORAGE AND HOSTING

Microsoft Dynamics CRM also comes in an online version which means that it uses the cloud to store information, making it simple for your business to develop, and to support users who are working off-site. Clients can access to information whenever, from any area, using your mobile, desktop or laptop, making information readily and steadily available.

4.   PERSONALIZED CUSTOMER SERVICE

One of the keys to running an effective business is being able to comprehend the client need over every channel and to assess how to convey the best care in backing of these necessities. Microsoft Dynamics CRM allows clients to create, assign, and manage customer service via phone, email, web and in-person, making customer service customized to fit the individual needs.

5.   SOCIAL TOOLS

The sprout Social Index reported that the volume of client request via social media have increased by 77%. With Microsoft Dynamics CRM’s integration with social media, clients can undoubtedly find social insights about their brand and associate with clients, prospects and accomplices within the system.

Dynamics CRM
MS CRM 2016
Blog Calendar
Blog Calendar List
2022 Jun  5  2
2022 May  3  2
2022 Apr  4  2
2022 Mar  1  1
2022 Feb  2  1
2022 Jan  1  1
2021 Dec  3  1
2021 Nov  2  1
2021 Oct  1  1
2021 Sep  10  1
2021 Aug  34  5
2021 Jul  34  4
2021 Jun  485  5
2021 May  25  3
2021 Apr  814  3
2021 Mar  76  5
2021 Feb  964  7
2021 Jan  1078  9
2020 Dec  278  7
2020 Sep  58  3
2020 Aug  365  3
2020 Jul  90  1
2020 Jun  55  3
2020 Apr  36  3
2020 Mar  11  2
2020 Feb  26  5
2020 Jan  33  7
2019 Dec  17  4
2019 Nov  12  1
2019 Jan  33  3
2018 Dec  39  4
2018 Nov  68  3
2018 Oct  18  3
2018 Sep  815  11
2018 Aug  6  2
2018 Jun  11  1
2018 Jan  68  2
2017 Sep  576  5
2017 Aug  17  1
2017 Jul  17  2
2017 Jun  58  2
2017 May  21  1
2017 Apr  35  2
2017 Mar  120  4
2017 Feb  592  4
2016 Dec  192  3
2016 Nov  530  8
2016 Oct  276  10
2016 Sep  443  6
2016 Aug  39  1
2016 Jun  1825  6
2016 May  108  3
2016 Jan  71  2
2015 Dec  405  6
2015 Nov  4  1
2015 Oct  13  1
2015 Sep  1416  6
2015 Aug  14  1
2015 Jul  127  2
2015 Jun  10  1
2015 May  20  1
2015 Apr  30  3
2015 Mar  80  3
2015 Jan  5316  4
2014 Dec  17  1
2014 Nov  2252  4
2014 Oct  67  1
2014 Sep  106  2
2014 Aug  5121  1
2014 Jul  48  2
2014 Apr  2515  12
2014 Mar  300  19
2014 Feb  242  8
2014 Jan  1510  16
2013 Dec  21  2
2013 Nov  684  2
2013 Oct  256  3
2013 Sep  11  1
2013 Aug  40  3
2013 Jul  213  1
2013 Apr  56  6
2013 Mar  2139  10
2013 Feb  325  4
2013 Jan  288  2
2012 Nov  54  2
2012 Oct  490  10
Tag Cloud
Interested in our services? Still not sure about project details? get a quote