Microsoft dynamic CRM


XRM Labs provides custom integration of the Microsoft CRM with the existing client system by making very transparent and effective implementations.


Keeping in the view the client requirements our experts and architects designs such a system that is more or less automated and flexible serving various needs of the client like improved decision making and simplified work flow process consequently thriving client's business perspectives.

XRM Labs ensures that CRM should be implemented right across all the business units as it bring together the employees, suppliers, customers as well as partners. Whatever is the kind of implementation the client is looking for, we are flexible enough to convert the existing system to desired requirements considering clients specification in detail.

XRM Labs Implementation Process

In order to implement Microsoft Dynamics to your business workflow, we undergo following phases in implementation

  • -System analysis
  • - Detail design
  • - Development
  • - Deployment
  • - Operation

XRM Labs Implementation Methodologies

Diversity of clients and there distinct and unique requirements require different implementation strategies and here at XRM Labs we take up the following approaches

  • 1. Standard implementation- This approach is used to implement Microsoft dynamics at a single site having very little complexity.
  • 2. Enterprise implementation - This type of implementation is mostly performed when Microsoft dynamics is applied to multi-site organization.
  • 3. Agile Implementation - An iterative process giving customers control over final solution from one cycle to the next and is generally used when Microsoft dynamics is applied on a single site.

Innovative collaboration of Business Analysts and Solutions Architect team results in a vigorous development of custom implementation plan of Microsoft Dynamics for various sector of cliet's business

  • 1. CRM Workflow Configuration and Development - After devising an intelligent plan, our business analysts with the help of critical analysis and the efficient use of technological tools and software configure a workflow for the client suiting the client's requirements.
  • 2. CRM Customization - While merging Microsoft CRM with existing client system we develop various custom workflow activities which accounts for CRM customization. Many of our worldwide clients relying on our customization experts have been benefited with customized dashboards and improved reporting.
  • 3. Development of Custom Microsoft Outlook plug-ins - With our fast and reliable development service, we provides our clients with the facility of various plugins for Microsoft Outlook depending upon the usage and functionality the plugin provides and Client's requirement owing to a particular functionality. We work with Microsoft Outlook 2003, 2007 and 2010.
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