welcome to XRM blog

Keep in touch with latest CRM/ERP articles

To remain competitive your organisation must be efficient across the business process spectrum. To do so you need to take sound decisions based on a balance between the cost and risk. To do so you will be heavily dependent on your content management in itself needs...

image
Blog
Term: technical support
1 found

Service Management- A Business Priority to Retain and Enhance Customer Base

By xrmlabs webmaster on 9/2/2013

Every business activity starts with either marketing or sales as a core area to increase profitability of a company. These days only focusing on these two departments might not help to overcome your rivals. Today the ‘Businesses are Service-Oriented’ and the ‘Customer loyalty is Service-Specific’. For competing in market one has to be on-its-toe for providing best service possible. Service not only means maintenance and technical support but it also means dealing with every problem faced by the customer. The problem or query may be tiny but it should be dealt with the same enthusiasm as any other major thing. Customer should feel satisfied after your customer care unit responded to him/her.

administrator
best service
case priorities
Cases
Charting
Contract Management
Contracts
Customer Support Staff
Dashboards
efficient
Efficient Customer Service
hierarchical structure
Knowledge Base articles
low cost solution
maintenance
Manage
Microsoft Dynamic CRM 2011
performance management
post-sale service contracts
product line
Queues
Reporting
Resolve
Scheduling
Service Management
Service Management Flow
Service-Oriented
Service-Specific
Subject Trees
technical support
Track
Training Material
Blog Calendar
Blog Calendar List
2023 Sep  30  9
2023 Aug  31  6
2023 Jul  30  5
2023 Jun  20  4
2023 May  43  5
2023 Apr  22  5
2023 Mar  57  6
2023 Feb  47  5
2023 Jan  31  4
2022 Dec  94  7
2022 Nov  216  2
2022 Sep  13  1
2022 Aug  25  2
2022 Jun  7  2
2022 May  3  2
2022 Apr  5  2
2022 Mar  1  1
2022 Feb  2  1
2022 Jan  1  1
2021 Dec  3  1
2021 Nov  2  1
2021 Oct  1  1
2021 Sep  10  1
2021 Aug  37  5
2021 Jul  36  4
2021 Jun  914  5
2021 May  30  3
2021 Apr  1692  3
2021 Mar  168  5
2021 Feb  1594  7
2021 Jan  2009  9
2020 Dec  368  7
2020 Sep  69  3
2020 Aug  592  3
2020 Jul  110  1
2020 Jun  63  3
2020 Apr  47  3
2020 Mar  11  2
2020 Feb  27  5
2020 Jan  34  7
2019 Dec  17  4
2019 Nov  21  1
2019 Jan  23  2
2018 Dec  48  4
2018 Nov  68  3
2018 Oct  18  3
2018 Sep  1032  11
2018 Aug  7  2
2018 Jun  12  1
2018 Jan  68  2
2017 Sep  582  5
2017 Aug  17  1
2017 Jul  17  2
2017 Jun  62  2
2017 May  21  1
2017 Apr  35  2
2017 Mar  128  4
2017 Feb  716  4
2016 Dec  198  3
2016 Nov  717  8
2016 Oct  296  10
2016 Sep  583  6
2016 Aug  39  1
2016 Jun  1847  6
2016 May  109  3
2016 Jan  71  2
2015 Dec  411  6
2015 Nov  4  1
2015 Oct  13  1
2015 Sep  1452  6
2015 Aug  14  1
2015 Jul  128  2
2015 Jun  10  1
2015 May  20  1
2015 Apr  30  3
2015 Mar  80  3
2015 Jan  5328  4
2014 Dec  17  1
2014 Nov  2257  4
2014 Oct  67  1
2014 Sep  107  2
2014 Aug  5205  1
2014 Jul  48  2
2014 Apr  2562  12
2014 Mar  293  17
2014 Feb  219  6
2014 Jan  1510  16
2013 Dec  21  2
2013 Nov  688  2
2013 Oct  256  3
2013 Sep  11  1
2013 Aug  40  3
2013 Jul  214  1
2013 Apr  57  6
2013 Mar  2244  10
2013 Feb  126  3
2013 Jan  318  2
2012 Nov  56  2
2012 Oct  494  10
Tag Cloud
Interested in our services? Still not sure about project details? get a quote