We all are familiar with the term time is money, that phrase is relevant now more than ever. With several new and old business shifting their business to Digital management of their workflow to achieve a boost in productivity Microsoft Dynamics 365 CRM is a treat hard to resist. To understand the benefits of Microsoft Dynamics 365 we must first be familiar with CRMs
Customer relationship management (CRM) :
A customer relationship management or a CRM is a technology used to manage all the interactions within the company from one place in a way that it’s synced which eliminates the traditional paperwork and various other repetitive tasks which results with a boost in productivity. Various companies release their CRM software that are open to customization and with few out of the box useful features.
Microsoft’s Dynamics 365 combines benefits of a CRM and ERP to provide a cloud based application that can also be installed on premise and viewed on mobile devices.
Dynamics 365 comes with several preloaded out of the box features that in itself are quite powerful to run a business and if that wasn’t enough they have a user friendly customization system through which a user can customize the look and feel without even coding knowledge, this provides the business with a quite friendly approach and less developer dependent approach for customization.
Dynamics 365 comes with several out of the box features which include but are not limited to sales insights which can streamline a day to day work of a salesman it also provides analytical charts that use the records to display potential sales a and Revenue prediction which provide with crucial information. Dynamics 365 comes with several integration module with one drive ,sharepoint and others like outlook which helps a user to create Leads directly from mail
Languages used in dynamics 365 customization
C#: Dynamics 365 uses c# to create plugins built on .Net framework for data management
To sum it up Microsoft Dynamics 365 is clearly a must have tool for your business which can add productivity and eliminate time wasted on repetitive and monotonous tasks