welcome to XRM blog

Keep in touch with latest CRM/ERP articles

To remain competitive your organisation must be efficient across the business process spectrum. To do so you need to take sound decisions based on a balance between the cost and risk. To do so you will be heavily dependent on your content management in itself needs...

image
Blog

Communication Channels Between Offshore and Onsite Development Teams

By Himanshu on 12/13/2019

Business has changed more than one could have ever predicted. Remote teams and agile technologies have disrupted the age-old office face-to-face work methodology. While multiple leaders in their own spheres opt to award projects, both Development and Support, it opens up a horizon to firms from countries like India, Philippines, Malaysia and Singapore. However, communication might open pop up to be one of the most unavoidable problems in such an arrangement. Despite video calls and con calls overnight, it often gets stretched in terms of matching time zones and business deliverables. 


We list down 7 top points to maintain while working with an Offshore team on a Development project. 

 

Share the vision, culture and engagement models with Offshore teams: Often the problem lies in the difference of work cultures and employee engagement models. It only helps those Offshore to connect with their clients on an emotional and cultural level if they are made aware of client direction, focus points and definition of success. 


A Strong Bond Between Onsite & Offshore teams: One of the most critical aspects of being able to get the best out of Offshore teams is how the Onsite team is wired in terms of deploying work and taking handovers. A strong mix of senior and junior members on both sides makes friction disappear. 


Trust before you Distrust: With business proving to be more agile and profit-centric, ideas can come from anywhere. So, make it a point to distribute trust in action and withdraw the same when it does not pay off. 


Focus on Training besides Work: While work can get overwhelming at times, it is equally important to keep training your Offshore and Onsite members as well from time to time. This keeps them in sync with technologies and ideation processes. 


Choose your Team wisely: It is important to have a certain level of expertise on the subject matter before you start work, so when you hire, make sure you’re hiring folks who’ve worked in a similar project or technology or environment before. 


Appreciate, at all times: Appreciation plays a big role when performance and output is monitored from a distance. Face to face, things may be clearer than when it’s in writing or over emails or chat. Make sure you send out appreciation mails from time to time and also during meetings and presentations. 


Choose teams willing to Change: Business changes are inevitable. So, teams that are suited to a system where there’s a reluctance to change can create a void in deliverables. Choose teams that are ready to change and move from tech to tech at short notice.


Dynamics CRM
MS Dynamics 365 Communication Channels
MS Dynamics 365 Engagement Plan
MS Dynamics CRM Offshore and Onsite Development Teams
Author
Blog Calendar
Blog Calendar List
2020 Sep  14  3
2020 Aug  18  3
2020 Jul  9  1
2020 Jun  20  3
2020 Apr  12  3
2020 Mar  11  2
2020 Feb  22  5
2020 Jan  22  7
2019 Dec  15  4
2019 Nov  11  1
2019 Jan  31  3
2018 Dec  33  4
2018 Nov  66  3
2018 Oct  12  3
2018 Sep  237  11
2018 Aug  6  2
2018 Jun  11  1
2018 Jan  54  2
2017 Sep  552  5
2017 Aug  17  1
2017 Jul  17  2
2017 Jun  52  2
2017 May  21  1
2017 Apr  33  2
2017 Mar  118  4
2017 Feb  433  4
2016 Dec  178  3
2016 Nov  385  8
2016 Oct  247  10
2016 Sep  362  6
2016 Aug  39  1
2016 Jun  1770  6
2016 May  104  3
2016 Jan  70  2
2015 Dec  392  6
2015 Nov  4  1
2015 Oct  13  1
2015 Sep  1345  6
2015 Aug  13  1
2015 Jul  126  2
2015 Jun  10  1
2015 May  20  1
2015 Apr  28  3
2015 Mar  78  3
2015 Jan  5222  4
2014 Dec  17  1
2014 Nov  2219  4
2014 Oct  63  1
2014 Sep  106  2
2014 Aug  4244  1
2014 Jul  46  2
2014 Apr  2466  12
2014 Mar  288  19
2014 Feb  237  8
2014 Jan  1510  16
2013 Dec  21  2
2013 Nov  640  2
2013 Oct  250  3
2013 Sep  11  1
2013 Aug  38  3
2013 Jul  208  1
2013 Apr  49  6
2013 Mar  1861  10
2013 Feb  309  4
2013 Jan  265  2
2012 Nov  35  2
2012 Oct  456  10
Tag Cloud
Interested in our services? Still not sure about project details? get a quote