welcome to XRM blog

Keep in touch with latest CRM/ERP articles

To remain competitive your organisation must be efficient across the business process spectrum. To do so you need to take sound decisions based on a balance between the cost and risk. To do so you will be heavily dependent on your content management in itself needs...

image
Blog

Communication Channels Between Offshore and Onsite Development Teams

By Himanshu on 12/13/2019

Business has changed more than one could have ever predicted. Remote teams and agile technologies have disrupted the age-old office face-to-face work methodology. While multiple leaders in their own spheres opt to award projects, both Development and Support, it opens up a horizon to firms from countries like India, Philippines, Malaysia and Singapore. However, communication might open pop up to be one of the most unavoidable problems in such an arrangement. Despite video calls and con calls overnight, it often gets stretched in terms of matching time zones and business deliverables. 


We list down 7 top points to maintain while working with an Offshore team on a Development project. 

 

Share the vision, culture and engagement models with Offshore teams: Often the problem lies in the difference of work cultures and employee engagement models. It only helps those Offshore to connect with their clients on an emotional and cultural level if they are made aware of client direction, focus points and definition of success. 


A Strong Bond Between Onsite & Offshore teams: One of the most critical aspects of being able to get the best out of Offshore teams is how the Onsite team is wired in terms of deploying work and taking handovers. A strong mix of senior and junior members on both sides makes friction disappear. 


Trust before you Distrust: With business proving to be more agile and profit-centric, ideas can come from anywhere. So, make it a point to distribute trust in action and withdraw the same when it does not pay off. 


Focus on Training besides Work: While work can get overwhelming at times, it is equally important to keep training your Offshore and Onsite members as well from time to time. This keeps them in sync with technologies and ideation processes. 


Choose your Team wisely: It is important to have a certain level of expertise on the subject matter before you start work, so when you hire, make sure you’re hiring folks who’ve worked in a similar project or technology or environment before. 


Appreciate, at all times: Appreciation plays a big role when performance and output is monitored from a distance. Face to face, things may be clearer than when it’s in writing or over emails or chat. Make sure you send out appreciation mails from time to time and also during meetings and presentations. 


Choose teams willing to Change: Business changes are inevitable. So, teams that are suited to a system where there’s a reluctance to change can create a void in deliverables. Choose teams that are ready to change and move from tech to tech at short notice.


Dynamics CRM
MS Dynamics 365 Communication Channels
MS Dynamics 365 Engagement Plan
MS Dynamics CRM Offshore and Onsite Development Teams
Author
Blog Calendar
Blog Calendar List
2020 Jan  10  7
2019 Dec  8  4
2019 Nov  8  1
2019 Jan  23  3
2018 Dec  27  4
2018 Nov  62  3
2018 Oct  12  3
2018 Sep  105  11
2018 Aug  4  2
2018 Jun  11  1
2018 Jan  51  2
2017 Sep  512  5
2017 Aug  16  1
2017 Jul  15  2
2017 Jun  44  2
2017 May  17  1
2017 Apr  31  2
2017 Mar  111  4
2017 Feb  385  4
2016 Dec  174  3
2016 Nov  326  8
2016 Oct  225  10
2016 Sep  354  6
2016 Aug  38  1
2016 Jun  1717  6
2016 May  103  3
2016 Jan  70  2
2015 Dec  385  6
2015 Nov  3  1
2015 Oct  12  1
2015 Sep  1285  6
2015 Aug  12  1
2015 Jul  118  2
2015 Jun  8  1
2015 May  20  1
2015 Apr  21  2
2015 Mar  71  3
2015 Jan  5147  4
2014 Dec  15  1
2014 Nov  2199  4
2014 Oct  75  2
2014 Sep  99  2
2014 Aug  3668  1
2014 Jul  42  2
2014 Apr  2441  12
2014 Mar  274  19
2014 Feb  228  8
2014 Jan  1510  16
2013 Dec  21  2
2013 Nov  626  2
2013 Oct  246  3
2013 Sep  10  1
2013 Aug  34  3
2013 Jul  203  1
2013 Apr  46  6
2013 Mar  1775  10
2013 Feb  294  4
2013 Jan  259  2
2012 Nov  29  2
2012 Oct  420  10
Tag Cloud
Interested in our services? Still not sure about project details? get a quote