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MS Dynamics - How does the future look like?

By Himanshu on 12/16/2019

The clock in rolling down to 2020. A new decade signals the end of a glorious one, a period where Information Technology became much more than just code, a period where cloud and integration took over from traditional software and storage. This also means the death of some technologies. But how much of that is true?

Businesses have evolved radically in the past few years and the requirements are pretty clear now. On the CRM front, the demand is clearly in light of faster, customization and sustainable software, one which integrates with the cloud and provides solutions hand-crafted for each business. Salesforce has emerged as a major player in such a conundrum with its Lightning components and cloud integration, not to mention its outstanding customization.

If that’s what we’re looking at, is this the end of the road for MS Dynamics? Is Salesforce to MS Dynamics what Python was to Cobol? A tough call, but one can surely predict. According to Ben Hosking from CapGemini, future MS Dynamics projects will look to deliver business value by integrating the different components of its wider range, like combining Digital Transformation with applications. Partly correct!

MS Dynamics will look to dominate as it leans over skilled developers and knowledgeability to deliver solutions that match client ambitions, as it stresses on its strengths of complexity, architecture and the quality of the Developer rather than dwell on its shortcomings.

So, should I be choosing MS Dynamics 365 for my CRM ambitions? A hundred percent, yes. While MS Dynamics still might look like the underdogs in this war for survival, Microsoft is committed to bringing out the best in the Dynamics landscapes and regular technical updates and roll outs are just proof of their plan. The Microsoft suite is getting enriched by the day with the likes of Flow, social engagement, Power Apps and bots being added. While incorporating these into Development environments might be a long shot, we at XRM Labs are committed to being in sync with up and coming advancements, creating a skilled workforce that is as diverse as the range of expertise they withhold.

The future of MS Dynamics looks bright, but only with the right skill set. With the availability of Microsoft utilities to Dynamics 365 projects now, things are definitely looking bright. Cloud integration is not far away and it is only a matter of time before business-driven solutions take shape on newer Dynamics palettes.

Dynamics CRM
MS Dynamics 365
MS Dynamics 365 Engagement Plan
MS Dynamics future
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