welcome to XRM blog

Keep in touch with latest CRM/ERP articles

To remain competitive your organisation must be efficient across the business process spectrum. To do so you need to take sound decisions based on a balance between the cost and risk. To do so you will be heavily dependent on your content management in itself needs...

image
Blog

Salesforce track field history

By Sudeep on 7/19/2017

How often have you faced this situation as an admin when some employee comes up to you and says that a field in a record which he was working on was changed. In most cases these changes have been made by he user which he simply forgot but as an admin you need solid evidence to show him. Sometimes the complain is genuine, the field value was changed by some other person. In these cases as an admin how do you track a particular field for a record.

Salesforce has the solution for such problems too. In the video shown below I will demonstrate that "Track Field History" is the feature which you need. Before watching this video please read through some of the constrains enumerated below.

  1. Changes to fields with more than 255 characters are tracked as edited, and their old and new values are not recorded.
  2. Tracked field values are not automatically translated; they display in the language in which they were made. This also applies to record types and picklist values.
  3. Changes to custom field labels that have been translated via the Translation Workbench are shown in the locale of the user viewing the History related list.
  4. Changes to date fields, number fields, and standard fields are shown in the locale of the user viewing the History related list.

     

Author
Blog Calendar
Blog Calendar List
2019 Jan  9  3
2018 Dec  10  4
2018 Nov  52  3
2018 Oct  12  3
2018 Sep  27  11
2018 Aug  2  2
2018 Jun  11  1
2018 Jan  44  2
2017 Sep  369  5
2017 Aug  15  1
2017 Jul  15  2
2017 Jun  37  2
2017 May  17  1
2017 Apr  31  2
2017 Mar  105  4
2017 Feb  274  4
2016 Dec  173  3
2016 Nov  275  8
2016 Oct  199  10
2016 Sep  346  6
2016 Aug  38  1
2016 Jun  1602  6
2016 May  102  3
2016 Jan  68  2
2015 Dec  377  6
2015 Nov  3  1
2015 Oct  12  1
2015 Sep  1130  6
2015 Aug  11  1
2015 Jul  102  2
2015 Jun  7  1
2015 May  20  1
2015 Apr  21  2
2015 Mar  67  3
2015 Jan  5024  4
2014 Dec  14  1
2014 Nov  2167  4
2014 Oct  74  2
2014 Sep  95  2
2014 Aug  2900  1
2014 Jul  40  2
2014 Apr  2407  12
2014 Mar  270  19
2014 Feb  219  8
2014 Jan  1503  16
2013 Dec  21  2
2013 Nov  609  2
2013 Oct  241  3
2013 Sep  10  1
2013 Aug  29  3
2013 Jul  202  1
2013 Apr  43  6
2013 Mar  1652  10
2013 Feb  275  4
2013 Jan  247  2
2012 Nov  24  2
2012 Oct  400  10
Tag Cloud
Interested in our services? Still not sure about project details? get a quote