Billing Of Customers
Accelerating the customer billing cycle is yet another way to leverage our business technology and strengthen the bottom line. Remember even a slight error in billing can have a radical impact on your organization.
When it comes to customer billing, there is a very simplified version of billing cycle.Let's discuss typical billing cycle feature in detail.
With a monthly billing cycle, customer has to pay small amount on a regular basis. This means they don't have to extend their budget in order to pay for your business.
On yearly basis, the billing cycle is like giving customers a sense of 'pay it and forget it'. They pay one fee yearly basis and then buy the product. Monthly billing also makes it easier for customers to take one bad experience to walk away. This counts as a typical review process.
While Yearly billing may see a relationship to your business in longer terms.
If using a mobile solution for billing, legibility and completeness of data is ensured and there is significant reduction of entry errors. This means that business techies don't have to time their days (and customers) to recapture relevant billing information. With mobile solutions billing is captured accurately.
There are even Automation software for a accurate customer billing process. You can automate your billing to improve customer performance. With a intelligent automation software in place it becomes fairly easy to reduce processing time, billing automation enables much quicker billing and increase customer satisfaction across the board. You can divide billing service into billable and non-billable services. Services that are marked billable won't get invoiced, while non-billable services can be generated to invoices.
Integrated billing services allow staff to review invoices online, email directly to the system and track the collection process.
While we discuss about how automation billing can boost your business there are downsides to it which needs to be described.
While monthly invoices generally used to bill entries, there is a scope of 'forgetfulness' to the billing period, while the clients require honest organizations, there is always error-at-hand at the organization end. To get it corrected monthly billing cycles generated should be sequential without a skip(month-month basis),avoiding such issues will keep the client-organization relationship 'as-a-go' .
Another downside can be described that clients are on the move always, as the business flow depends upon the market of products and spread to all places and regions.Hence, clients prefer 'desk-job', whether a device or a phone to desktops automated system should be available to all of them. Billing information can't be limited to a device hence automated billing system should not be device specific.