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Error while installing Microsoft Dynamics CRM Report Authoring Extension Setup

By Anurag on 6/21/2016

While Installing MS CRM 2016 Online SSRS reporting extension. I got the following error. First I did the obvious, I restarted the system however that did not help. Soon I realized that the issue was not related to reboot rather it was an issue with the installer. I opened the file as instructed in the error below

 

The error files contained the following log

22:35:38|   Info| === Setup bootstrap logging ended 6/22/2016 10:35:38 PM ===

22:41:39|   Info| === Setup bootstrap logging started 6/22/2016 10:41:39 PM ===

22:41:39|   Info| Bootstrap version: 8.0.0.1088.

22:41:39|   Info| User: XXXXX XXXXX.

22:41:46|  Error| Reboot required -- Key Found: 

HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce contains Uninstall 

AppData\Local\Microsoft\OneDrive\11.3.5312.0626\amd64

 

A quick search soon lead me the following KB article

https://support.microsoft.com/en-us/kb/2004114

 

I was able to solve the problem by

1)      Goto start then run and type Regedit and enter

2)      Goto following register entry 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

3)      Delete the key RunOnce

After removing the entry my problem was solved. 

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