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RDP Session immediately ends on Windows server 2008

By xrmlabs webmaster on 11/25/2012
If your RDP session ends just after connecting and the event viewer is showing following problem then keep on reading the blog

Faulting application name: svchost.exe_TermService, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: rdpcorekmts.dll, version: 6.1.7600.16952, time stamp: 0x4f1f9e66
Exception code: 0xc0000005
Fault offset: 0x000000000000a793
Faulting process id: 0x2a8
Faulting application start time: 0x01cdd394d7347c3b
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\Windows\system32\rdpcorekmts.dll
Report Id: 0302db55-3f8a-11e2-a415-00155d945208

There is a windows update (number kb2667402) which needs to be un-installed and then reinstalled. For doing so please follow the steps below

  • 1. Go to start 
  • 2. Type services.msc
  • 3. Hit enter
  • 4. Find "Remote desktop service" 
  • 5. Right click and select stop
  • 6. This will prompt that other relates services will also be stopped 
  • 7. Select Ok to proceed
  • 8. Go to control panel 
  • 9. Go to programs
  • 10. Go to view install updates
  • 11. Find Windows Security update (kb2667402) 
  • 12. Right click the update and un-install the update
  • 13. Now reinstall the update from following location ( http://www.microsoft.com/en-us/download/details.aspx?id=29169)
  • 14. once installed restart the "Remote desktop service" 
  • 15. Happy rdping to the system 
For more information have a look at http://support.microsoft.com/kb/2667402
RDP
windows server administration
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