In any business the key to customer’s satisfaction is to anticipate customers’ needs and accordingly develop new technologies and solution that provides the clients with unparalleled competitive advantage. For managing a long term profitable business with our clients, providing them with ample satisfaction at every step we follow step by step methodological approach with exceptionally remarkable insights.
Though it has been merely six years. since we had set our foot in the industry we are dedicated to our technological process by setting a new industry standard and maintaining a long commitment to the service of our clients.
Our ingenious team of experts is inculcated with the values and strategies which provides an out of the box approach to problem solving, creating a new dimensional platform with fresh ideas.
Our Approach to Problem Solving-
We take a pride in providing our customers with systematic world class service and therefore adopt a systematic approach in product development and design. For ensuring a sustainable business with our client we need effective project management and have prepared various engagement models suiting their requirements. In addition to these we also believe in effective communication with a client representative as well as among our team members.
1) Project Management- For ensuring efficient delivery of projects, a well-planned project management is required and our project managers are a step ahead when it comes to management. Our rigorous analysts and project managers trained in their respective domains adopt a systematic approach to client's problem solving. On account of client's requirements specification they adopt various software development models i.e. Waterfall model and agile software development model which ensures step by step development of project consisting of various stages and sometimes account for testing at various stages. Project management team also ensures that project is delivered to the client in stipulated time and there are no discrepancies left in the project.
2) Engagement Models- Apart from software development models we adopt various engagement models as per our client's specification. Depending upon the requirements and the time, money and resources involved, various types of engagement models pursued are Time and Materials model and fixed price/fixed scope model.
3) Communication- All the skills, expertise and ideas go in vain if there is no communication between client representative and the analyst or project manager and team members. An effective communication verbal or nonverbal is efficient for a business to flourish. At XRM Labs interactive communication exist among working members in the form of discussion and meetings as well as documentation and reports.